Case Study
MyRehab Pro
A Digital Rehabilitation Platform
Developed by Whitelake Digital
Client: MyRehab Pro, Louisville, KY
The Transformation
MyRehab Pro partnered with Whitelake Digital to transform an outdated paper-based physical therapy exercise system into a modern, metrics-driven mobile application.
The Result
The new platform digitizes rehab routines, enables therapists to track patient adherence, and gives patients a clear, guided path to faster recovery.
The solution has improved patient outcomes, increased therapist efficiency, enabled multi-location scalability, and created a new e-commerce revenue channel for therapy practices.
Client Background
MyRehab Pro works with physical therapy practices nationwide to help patients recover from injuries through therapist-prescribed at-home exercise routines. Traditionally, therapy practices provided patients with printed exercise sheets containing static images — a method prone to misunderstanding, low adherence, and inconsistent results.
MyRehab Pro wanted to modernize this process by creating a digital rehab experience that is interactive, measurable, and scalable.
End Users
Physical Therapy Practices
- Prescribe exercises
- Track patient adherence
- Manage operations and revenue
Patients
- Follow daily rehabilitation routines
- Learn correct exercise form
- Track progress and recovery
Business Challenges
MyRehab Pro and participating therapy practices faced critical pain points:
Problems Faced by Patients
1. Poor Exercise Recall
Patients often forgot the exact form shown by the therapist.
2. Confusing Paper Instructions
Printed sheets contained static images that were unclear or misleading.
3. Incorrect Exercise Form
Improper execution slowed recovery and risked further injury.
4. No Progress Visibility
Patients had no way to track their progress or stay motivated.
Problems Faced by Physical Therapists
1. No Metrics or Analytics
Therapists could not see if patients were actually doing their exercises until the next in-person visit.
2. Limited Operational Scalability
Growing practices operating at multiple locations couldn’t manage appointments or workload efficiently.
3. Missed Revenue Opportunities
Patients often needed therapy products but there was no streamlined way to recommend or sell them.
Proven Success
Why MyRehab Pro Chose Whitelake Digital
Whitelake Digital possessed:
Strong experience building mobile apps with video-based features
Ability to integrate backend systems, analytics dashboards, and e-commerce
Expertise in designing scalable patient-provider platforms
A proven record in developing tech solutions for healthcare and operational workflows
Solution Overview
Whitelake Digital developed MyRehab Pro, a digital rehabilitation platform that gives both patients and therapists a unified, measurable, and interactive recovery experience.
The solution includes:
A mobile app for patients
A backend dashboard for therapists
A scalable multi-location scheduling system
Integrated video library of therapist-led exercise routines
Built-in e-commerce integration to generate additional revenue
Key Features for Patients
1. Personalized Exercise Library
Each patient sees only the exercises prescribed to them, removing confusion and increasing adherence.
2. Instructional Video Demonstrations
Whitelake created an interface to display high-quality exercise videos recorded in collaboration with a licensed physical therapist — ensuring perfect form and accuracy.
3. Step-by-Step Guided Routines
Patients follow along with video instructions, eliminating guesswork.
4. Automated Progress Tracking
Every time a patient performs an exercise, the system logs:
- Completion
- Frequency
- Consistency
5. Real-Time Alerts & Notifications
If a patient has not completed their scheduled exercises, the app sends:
- Friendly reminders
- Motivational alerts
- Progress updates
This improves daily compliance significantly.
Key Features for Physical Therapy Practices
1. Full Patient Activity Dashboard
Therapists can now see:
- Which patients are doing their exercises
- How consistent they are
- Who is falling behind
- Progress toward full rehabilitation
2. Multi-Location Management System
Whitelake built backend logic that allows therapists to:
- See schedules across different locations
- Assign patients to preferred clinics
- Remove operational bottlenecks
3. Therapist Performance Visibility
The admin dashboard shows which therapists are busiest and which patients are progressing fastest.
4. Analytics & Recovery Metrics
Therapists can track:
- Completion rates
- Time spent per exercise
- Compliance percentages
- Estimated recovery timeline
5. E-commerce Integration (New Revenue Channel)
Whitelake integrated MyRehab Pro with an e-commerce platform where patients can purchase therapy tools recommended by their therapist.
Therapists receive referral commissions for every purchase — unlocking a brand-new revenue stream.
Technical Architecture
(High-Level)
iOS & Android mobile apps for patients
Cloud-based backend for data collection and analytics
Admin portal for multi-location therapy practices
Video streaming module for exercise demonstrations
Push notification service for adherence reminders
E-commerce integration (API-based)
Role-based access control (Patient, Therapist, Admin)
Scalable infrastructure to support large therapy groups
Business Impact
After implementation, MyRehab Pro and its therapy partners achieved:
Higher Patient Adherence
Video guides and reminders improved daily exercise completion rates.
Faster Recovery Times
Patients performed exercises correctly and consistently, reducing overall rehab time.
Better Patient Outcomes
Therapists gained full visibility into patient performance and adjusted routines proactively.
New Revenue Streams
Therapists received commissions on therapy-related product purchases.
Optimal Operational Scalability
Multi-location scheduling and therapist workload analytics improved resource planning.
Increased Patient Satisfaction
The app replaced outdated, confusing paper instructions with a modern user experience.
Data-Driven Clinical Decisions
Therapists used real metrics to modify treatment plans instead of relying solely on in-person feedback.
Future Enhancements (Roadmap)
Whitelake Digital’s platform is designed for ongoing expansion, including:
AI posture detection to evaluate exercise form via the phone camera
Personalized recovery predictions using machine learning
Integration with wearable devices (Apple Watch, Fitbit)
In-app messaging between patient and therapist
Subscription model for therapy practices
Community support and motivation features
Final Summary
The MyRehab Pro app has modernized the rehabilitation process by replacing paper-based exercise sheets with a powerful mobile app backed by real-time analytics, high-quality video demonstrations, and multi-location operational capabilities.
Developed by Whitelake Digital, the platform improves patient outcomes, increases therapist efficiency, and drives additional revenue for therapy practices. MyRehab Pro stands as a showcase example of how digital transformation can improve healthcare delivery and the patient experience.
Whitelake Digital
Transforming healthcare through innovative digital solutions
